Technical Support

Our Technical Support Services are delivered by our IBM Certified Professionals. We offer technical support for the iSeries (AS/400) and pSeries (RS/6000) that includes the following: -

• Performance Analysis & Capacity Planning
• Systems Management: Performance / Job Scheduling / Fixes
• O/S Maintenance Upgrades and Systems Installs
• Security
• Operational Support
• Backup & Recovery processes
• DR Planning

XKS is also happy to undertake the support of legacy systems, allowing your key personnel to work on new technologies. Thus ensuring business continuity whilst also allowing new projects to progress, providing all round benefits to your Business.