ActiDesk - Web-based HelpDesk

An automated web-based online HelpDesk solution, which can transform your front office support to meet the needs of today's back office enterprise


Your Help Desk requirements

  • to reduce costs, improve inefficient internal processes and manage customer requests promptly and professionally
  • to improve customer service whilst streamlining your Help Desk support, maintaining quality service levels
  • to move to an online customer self-service option and lessen the burden on support resource
  • to automate email notifications of customer problems, with a solution database to instantly solve problems
  • to have visibility of ALL customer tickets posted across your enterprise

Our Help Desk solution

  • affordable
  • user friendly and simple to use
  • can be set up in minutes
  • customers can post and track tickets
  • facilities to acknowldge, manage, track, price and report on all activities
  • reduce effort in solving problems with a dynamic solution builder
  • search through your knowledge management database to find problems yourself

ACTIDESK - the perfect solution to Retain your Customers; Reduce your Costs; and Increase your Profits


For further information please feel free to contact us to discuss your requirements in more detail